Frequently Asked Questions
Welcome to our FAQ section! Here, we’ve compiled answers to common questions to enhance your shopping experience with The Cambridge Sock Company. If you have further inquiries, please don’t hesitate to reach out to us.
Our socks are crafted from high-quality materials, including organic cotton, merino wool, and Alpaca wool fibers, ensuring comfort, durability, and sustainability.
We recommend machine washing your socks at 30°C (86°F) and avoiding the use of bleach or harsh chemicals. For best results, air dry them to maintain their shape and softness.
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Information page for more details.
We want you to be completely satisfied with your purchase. If you’re not happy with your socks, you can return or exchange them within 30 days of receipt, provided they are unworn and in their original packaging. Visit our Returns & Exchanges page for instructions.
Once your order is dispatched, you’ll receive a confirmation email with a tracking number. Use this number on our Order Tracking page to monitor your shipment’s progress.
Yes, we provide gift wrapping options at checkout, allowing you to send our socks as a perfect gift.
Absolutely. Our socks made from Alpaca Wool and are particularly gentle and hypoallergenic, making them ideal for sensitive skin.
Our Size Guide provides detailed information to help you choose the perfect fit.
If you need to modify or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order is processed.